The National Association of Credit Management: Calendar


Teleconference: Emerging Trends for Small/Mid-Market Credit Departments: Collections
NACM Teleconference


Emerging Trends for Small/Mid-Market Credit Departments: Collections


General Information

Time: 3:00 - 4:00 pm EST
Cost: $99.00 per line

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Small & Mid-market companies have unique challenges in managing their past due trade receivables.  They often have limited resources with the need for multiple roles but are expected to attain the same results as their counterparts in larger organizations with more robust resources.  In this session, “Emerging Trends for Small/Mid-market Credit Departments:  Collections” Credit managers will learn the most effective tools and technologies available today to help them manage their collection portfolio.  You will learn how to:

  •          Understand the role that your Credit Policy plays in directing collection activity
  •          Utilize credit risk scores to drive collection effort
  •          Customize the latest strategies for managing your trade receivables portfolios effectively
  •          Access Collection Technology for maximizing efficiency in a multi-tasking environment
  •          Meet collection reporting requirements dictated by CFO’s and Controllers today


Pamela Krank is President of The Credit Department, Inc, a Mendota Heights, Minnesota-based credit management technology and outsourcing solutions provider.  Pam started the company in 1993 after 13 award-winning years in the Credit Department of the Fortune 500 Company, 3M.

Her company’s mission is to help businesses maximize cash-flow and minimize costs in managing trade receivables by providing sophisticated cloud-based technology, custom processes, and trained personnel in the form of outsourced, virtual credit departments.  The service saves her mostly-manufacturing clients from all over the world millions of dollars in interest and bad debt expenses every year.

Pam is a dynamic speaker in demand by trade associations, financial institutions, and credit groups worldwide.  She is a graduate of the University of Minnesota’s Credit and Financial Management program and is a FasTrac graduate from the University of St Thomas in Minneapolis.  She taught entrepreneurship for 10 years at the University of St Thomas and Metropolitan State University.  Pam is Past President of the Minnesota Chapter of the National Association of Women Business Owners.  She is a frequent webinar leader and speaker on Trade Receivables Best Practices for NACM, Execusense, and CFO Magazine.

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National Association
of Credit Management

8840 Columbia 100 Pkwy.
Columbia, MD 21045
Phone: 410-740-5560
Fax: 410-740-5574

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