Success Stories

CMA Member VeriSign Fully Certifies Credit Department


On August 18, 2008, Michael Puccinelli, CCE, senior manager, global credit and collection, for VeriSign, met his personal goal to get all his employees certified. "As Mike Mitchell said, this has been a "noble vision" I have wanted for a long time—to get everyone a professional designation,” said Puccinelli. “Continuing education culminating with a professional designation is extremely important for their self development and to VeriSign's objective of investing in our employees."

Credit Words Contest


NACM and Business Credit are thrilled to present the winners of the first Credit Words: Stories of Victory and Defeat contest. Many wonderful and funny experiences were shared and the competition was tough.

The winner of the $250 first prize is Linda Olsen, CBA, assistant credit manager, Dolese Bros. Co., Oklahoma City, OK.

Member Profile: Meet Phil Klikas, Jr. Ph.D


“Until 11 years ago, I didn’t know the credit profession existed,” said Phil Klikas. “Some years ago, I read some very true words that have stuck with me: ‘No one chooses the credit profession; rather, it chooses them’.” Although Phil’s start in credit may have been a job-turned-career, he says there are reasons many stay in credit—the people and the challenge.

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Phone: 410-740-5560
Fax: 410-740-5574

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