CFDD National Education Programs

All published programs and mentoring programs are available free of charge. To order a program, email your request to cfdd@nacm.org.

Published Programs

Antitrust and You 30-minute video available from CFDD-National

"What you don't know can hurt you AND your company." This seminar includes a summary of Antitrust laws, do's and don'ts and questions and answers of specific situations. You can't afford to miss this workshop.

Ethics—It's a Matter of Choice 30-minute video available from CFDD-National

How does a corporation perceive others and how are they perceived? Can you decipher if your company's policies and procedures demonstrate that it has chosen to be ethical in operation, attitude and motivation? Learn to define an ethical issue and create an ethical solution through concepts presented in this program.

Sales & Credit—United We Stand

How is it possible to "Build a Team" between Sales & Credit? This program will give you information on how to work together, understand each others needs and be of the most benefit to your customer.

Mediation—an Alternative to Dispute Resolution

Are your customers not paying you because of disputes? This can have a deadly impact on your cash flow. Find out alternative options. Before spending litigation dollars to resolve disputes, why not try mediation? Studies show that 75% to 90% of the time, it can work for you.

Selling Marginal Accounts—Are the Rewards Worth the Risk?

Learn how making sound credit decisions can result in providing more profit per sales dollar to your company's bottom line with minimal risk.

Human Resources & the Credit Manager

As credit professionals, we are called on to manage a company's largest asset—its A/R. But is it? Today's company succeeds or fails largely because of its employees. If you hire, discipline, review or terminate personnel, then this seminar is for you.

Credit Policies and Procedures

Do you have a Credit Policy & Procedures Manual? Do you need help getting one started? Are you still trying to put one together? Do you have ALL the necessary elements? Is it truly complete? If you answered no to any of these questions then this program is for you.

Financial Statement Analysis and Credit Scoring | Credit Scoring Disk **updated**

Understanding Financial Analysis, “how to” for beginners, “refresher” for the experienced. Step-by-step process with explanations and examples.

Training Programs

Mentoring Program FREE | Reprints

Make a decision to make an investment in the profession of which you are a part. Become a mentor. Professions only improve as people invest in the people and the profession. Take the time and give back. This seminar will help you learn how.

Officers Training Manual FREE | Reprints

Includes a PowerPoint presentation.

Build leaders for tomorrow, with information today. Membership is leadership in the making. Make your dreams a reality by joining a CFDD organization/chapter. This program explains it all. Help your new member and old alike understand the vision, goals and objectives of CFDD.

National Association
of Credit Management

8840 Columbia 100 Pkwy.
Columbia, MD 21045
Phone: 410-740-5560
Fax: 410-740-5574

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