About the Program
This intensive program offers a comprehensive look at the credit function. Upon successful completion, you should understand the role of credit in financial management, the components of effective credit department systems and procedures, specific government regulations that pertain to business credit, credit and policy procedures, selling terms, negotiable instruments, the Uniform Commercial Code, credit investigations, financing and insurance, business credit fraud, factors associated with credit limits, out-of-court settlements, and bankruptcy.
Program Instructor
James A. McIntyre, CCE is President of McIntyre Enterprises, LTD., a firm specializing in financial education, training programs and credit consulting. Mr. McIntyre formerly taught Fundamentals of Credit and Advanced Credit Analysis at North Hennepin Community College and is a member of NHCC Business School Accreditation and Advisory Committee. In addition, Mr. McIntyre currently teaches the NACM Credit Administration program for NACM North Central. He served as Chairman of the Board of the National Association of Credit Management from May 1996 through May 1997. Mr. McIntyre was awarded the Alice M. H. McGregor Award of Exceptional Achievement from NACM at the 1999 Credit Congress, and was the 2000 NACM/Robert Half Finance & Accountemps Co-Instructor of the Year. Mr. McIntyre was elected NACM Instructor of the Year in 2001.
 James A. McIntyre, CCE
Program Schedule
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Program Prerequisites
There are no prerequisites for this course though a basic knowledge of accounting principles is helpful.
Classes fill up, so register early and join us November 3rd!


Program Overview
This program satisfies a requirement for the Credit Business Associate (CBA) designation. Using the textbook, Principles of Business Credit, Field Version 5, published by NACM, participants will receive in-depth exposure to:
Credit in the Business World Credit in the Company Organizing the Credit Department The Legal Environment of Credit Credit Policy and Procedures Terms and Conditions of Sale Negotiable Instruments The Uniform Commercial Code The Legal Forms of Business Credit Investigations Know Your Customer International Trade Financing and Business Insurance Business Credit Fraud Making Credit Decisions Customer Visits The Credit and Sales Partnership Out-of-Court Settlements Bankruptcy Code Proceedings Financial Statements Financial Analysis Fundamentals Analysis and Forecasting of Credit and Receivable Information
General Information
The Certificate Sessions are conducted at the NACM headquarters located in Columbia, MD. Find out how you can complete an NACM Certification Program requirement in one week. Tuition Information Hotel Information Schedule
Testimonials
"This class was truly a rewarding experience. I feel I walked away with a ton of new knowledge that will not only serve my immediate work needs but will be an important part of my future development."
"I could never have asked for a better experience, both in the knowledge gained through Jim (an A+ instructor) and by the hospitality and concern shown to us by everyone at NACM. I am so glad that I had the opportunity to attend the training and our every need was met." Read more
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Day One - Sunday 5:00 – 7:00pm Welcome Dinner Day Two - Monday 8:00 – 8:30am Continental Breakfast
8:30am – Noon I. Financial Overview
Credit in the Business World
- Discussion of the role of commercial credit in today’s society for the financing of goods and services.
- Discussion of the role of the Federal Reserve in expansion and contraction of the flow of funds.
- Legal aspects of the Consumer Protection Act and its effect on Consumer and Commercial Credit.
- Anti-Trust legislation.
Noon – 1:00pm Lunch
1:00 – 5:00pm
Credit Policy
- Defining credit policy in relationship to company goals and objectives.
- Discussion of factors affecting credit policy.
- Establishment of company credit policy and procedures.
- Implementation of credit policy throughout the company.
Understanding Negotiable Instruments
- Elements of negotiable instruments.
- Understanding use of notes and drafts.
- Legal implications of a negotiable instrument.
5:30pm Dinner at a Local Restaurant All dinners are held at local restaurants. A variety of dinner choices is always available.
Day Three - Tuesday 8:00 – 8:30am Continental Breakfast
8:30am – Noon II. The Credit Decision-Development
Decision Procedures
- What is a marginal account?
- Factors affecting the development of terms of sale.
- Understanding the three areas of terms.
- Uniform Commercial Code and its effect on terms of sale.
- Benefits of proper terms of sale on company.
- Use of guarantees and letters of credit.
- What is a bank line of credit, factoring, ordinary accounts receivable financing?
Noon – 1:00pm Lunch
1:00 – 2:15pm
Legal Forms of Business
- Thorough study of legal forms of business structures—benefits and disadvantages of each.
- How should the credit grantor react to each form of business entity when establishing credit availability amounts?
2:15 – 5:00pm Comprehensive Review and Exam This review and exam will cover the material presented in class on Tuesday and Wednesday.
5:30pm Dinner at a Local Restaurant
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Day Four - Wednesday 8:00 – 8:30am Continental Breakfast
8:30 – 5:00pm III. The Credit Decision - Investigation
- Understanding the 5 C’s of Credit.
- Rethinking the credit application.
- Direct credit investigation.
- Indirect credit investigation.
IV. The Credit Decision - Financial Statements: Understanding Fundamentals of Financial Analysis
- Auditor’s opinion statements.
- What is a balance sheet?
- What is an income statement?
- What is a statement of cash flows?
- Understanding financial ratios.
- Case Analysis—Utilizing all of the credit decision tools.
- Establishing the credit availability amount.
Noon – 1:00pm Lunch
5:00pm Dinner at a Local Restaurant
Day Five - Thursday 8:00 – 8:30am Continental Breakfast
8:30am – Noon IV. The Credit Decision - Financial Statements: Understanding Fundamentals of Financial Analysis – continued
Noon – 1:00pm Lunch
1:00 – 5:00pm
V. Collection Procedures
Defining Collections
- Reviewing ongoing accounts.
- What is collection procedure? When does it begin?
- Collection policy.
- Use of invoice and statements in the collection process.
- How to deal with an overdue account at various stages of delinquency.
- Dealing with out-of-court settlements.
- Is it a bad debt?
Bankruptcy Code Proceeding
- What is a Chapter 13 Bankruptcy?
- What is a Chapter 11 Bankruptcy?
- What is a Chapter 7 Bankruptcy?
- How do we react to each?
Management Reports
- What reports are key and important?
- Who reads the reports?
- Understanding and interpreting reports to management.
- Are they necessary?
5:00pm Study Session and Pizza Party Day Six - Friday 8:00 – 8:30am Continental Breakfast 8:30am Comprehensive Review and Final Exam
In order to give you sufficient time to take the final exam, we strongly recommend that your return flight be scheduled to depart after 5:00pm on the final day of the program or the following morning.
*Schedule is subject to change.
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