National Association of Credit Management
- Webinar: Innovation in Credit and Finance
- NACM Webinar
Innovation in Credit and Finance
Time: 3:00 - 4:00 pm EST
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As credit and finance professionals, you and I are increasingly aware of the tremendous challenges and changes inherent in our businesses and the marketplace. We live in a time when one of the few constants in business is change and that change is progressing at an ever-accelerating pace. Our technological progress and related marketplace developments are growing at such a rate that it is becoming difficult for some business professionals to adapt and thrive.
In this environment, "innovation" has become a very popular word. According to a May 23rd, 2012 article in the Wall Street Journal, there were over 33,000 mentions of "innovation" in quarterly and annual reports; 255 new books had been published in ninety days which included "innovation" in their title. The innovation consulting world has become a multi-billion dollar business. Business schools are rushing to add the word "innovation" to their mission statements. A 2014 google search of the word innovation shows 109 million references and this number has doubled in the last 18 months.
Many employers are insisting on a deliberate focus on innovation and are using words like re-engineering, change management, disruptive change, trend creation, blue ocean strategy and revaluing.
We see graphs with proven logarithms that show the increasing curve of technological progress and exponential global growth.
This presentation will be a fast-paced, but deliberate overview of innovation theory that is tailored to the credit and finance professional. The goal is not to overwhelm, but to help you gain a better knowledge base and acumen on the future of our profession.
During this webinar, we will review:
1) Perspectives on the future of credit and finance including recent and projected job trends.
2) Provoking statistics on emerging business trends and evolving technologies in the next 5, 10 and 15 years that will affect you as a credit and finance professional. We will discuss how you can better manage these trends and opportunities.
3) Why it is important for credit professionals to understand that we may be leaving the digital age for the inventive age and what this means to you.
4) The concept of "Best Practices" versus "Next Practices".
5) Myths of innovation that you must be aware of.
6) An exploration of the metrics of change.
7) Increasing efficiencies including exploring the concept of the paperless office. Why email usage will decline in the near future.
8) What are employer expectations of credit and finance professionals in the future?
9) How can you position yourself for career advancement and help position your employer for future growth?
10) Three things you can do today to help assume a leadership role in the area of innovation.
In this seminar, you will learn how you, as a credit and finance professional, are uniquely equipped to survive and thrive in the ongoing changes and challenges of our changing business world.
Since his first class on "Future Studies" at the University of Wisconsin in 1976, Bob Karau has been a student of innovation and change. He has striven to pioneer innovation in the credit and collections field for over 35 years with the mantra "We must innovate or evaporate". Bob is currently Manager of Client Financial Services for Robins, Kaplan, Miller & Ciresi LLP, a large national law firm. Robins, Kaplan, Miller & Ciresi, LLP has enjoyed a number of notable national wins in 2013 and shares lead counsel duties for the proposed historic antitrust settlement of $7.25 billion between a class of over 8 million U.S. merchants who accept Visa and MasterCard credit cards and debit cards, and Visa, MasterCard and Major U.S. banks. Bob is also leader for the Innovative Leadership Team at his firm.
In 2013, Bob was the closing speaker for the CFDD National Conference in Albuquerque. Bob also presented a seminar on "Legal Credit and Collections" at the 2013 Association of Legal Administrators Convention in Minneapolis and recently presented a seminar on the "Psychology of Innovation" at a leadership retreat.
Bob has been credit manager for the Valspar Corporation, Principal Resources and has also done consulting at a number of Fortune 500 corporations.
Bob received the 2009 Credit Executive of the Year Award from Forius, a regional NACM affiliate. He was also presented with the Valspar President's Forum Award and became the only non-sales employee to receive the annual Anton Customer Service Leader Award.
In the past several years, Bob has presented various programs on credit management, innovation, future trends, business ethics, human trafficking and effective leadership to over 7,500 people at colleges, high schools and diverse associations and conferences. He has had numerous articles published in credit and finance publications and in 2012, received special recognition by the Minnesota Vikings organization for his online efforts in generating support and lobbying legislators to pass the new Vikings stadium bill.
Bob serves on several non-profit boards, including his local NACM affiliate. He has supervised phone counselors for a local non-profit for 13 years and is the 2013-2014 Past President/Councilor of the Minneapolis/St Paul chapter of CFDD. Bob also spends time meeting and counseling displaced and disenfranchised credit and finance professionals in the Minneapolis/St Paul area. For the past 6 years, Bob has performed a holiday concert in downtown Minneapolis for the benefit of several local charities.
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