Click below to download documents.
Caron Munsen (CBA of the Year Award)
Erica White (CBA of the Year Award)
Erik Wright (CBF of the Year Award)
Hector Benitez (CBF of the Year Award)
Melissa Kobus (CCE of the Year Award)
Ron Sereika (CCE of the Year Award)
Doug Darrington (Instructor of the Year Award)
Richard Reed (Instructor of the Year Award)
Denise Boock (Student of the Year Award)
Denise Moller (Student of the Year Award)
Robert Verhage (Mentor of the Year Award)
Stacey Smythe (Mentor of the Year Award)
Kathy Tomlin (O.D. Glaus Credit Executive of Distinction Award)
Ken Harvey (O.D. Glaus Credit Executive of Distinction Award)
Honors & Awards
Alice M. H. McGregor Award of Exceptional Achievement
This award memorializes one of NACM’s great leaders, Alice M. H. McGregor, CCE.
In her honor, this highly prestigious award recognizes creative approaches and consistently high performance by credit practitioners that benefit the recipient’s company, affiliate, the national organization and the business credit profession. Alice M. H. McGregor award recipients serve as role models; they are leaders rather than followers, set standards for others, and apply their professional expertise outside of their companies.
You need only to look at Alice’s vast and reaching accomplishments to understand what embodies this award: Alice was educated at Edinburgh Business College and the London Graduate School of Business. She was the first woman to receive the CCE designation and graduated from NACM’s Graduate School of Credit & Financial Management in 1978.
She joined Puget Sound Salvage & Equipment Company in the credit department, and by the time it became known as Pacific Industrial Supply Company, she was a co-owner. Ultimately, Alice became the President of Pacific Industrial Supply Company.
She was well known for her dedicated service within her local Affiliate, NACM Business Credit Services in Seattle, Washington, where she was a member for 29 years. She served in many volunteer capacities, including Chairman. She led many seminars, sharing her knowledge and expertise, and was a mentor to everyone she knew. In 1985, NACM Seattle honored her as their Credit Executive of the Year.
She was a leading figure in NACM-CFDD Seattle and was named Credit Woman of the year in 1976. Alice served as National Chairman from 1989 to 1990. When asked about the secret to her success, Alice would always simply say, “hard work.”
Click below to nominate a special credit professional.
December 1, 2012 - January 18, 2013.
O. D. Glaus Credit Executive of Distinction
In February 2010, a revered leader and visionary within NACM, O. D. Glaus, passed away. NACM can think of no better way to both memorialize and honor O.D. than to continually identify and honor those that reflect his vision, energy, commitment and love for the credit profession. Therefore, in May 2010, the National Honors & Awards Committee, with an endorsement from the National Board of Directors, renamed the National Credit Executive Award the O.D. Glaus Credit Executive of Distinction.
As with the National Credit Executive Award, the O.D. Glaus Credit Executive of Distinction seeks to acknowledge exemplary professionals within the field of credit. The nomination criteria have been honed to seek those that emulate O.D.'s legacy. The award will be bestowed annually in tribute to O.D. and to recognize remarkable professionals within the NACM organization.
Designation of Excellence Awards
The Designation of Excellence Awards were created to honor designation holders at three distinct levels: the CBA, CBF and CCE. Each honoree must have an unrelenting pursuit of excellence through enhanced and improved knowledge. Equally important is the desire to share that knowledge through speaking, teaching or mentoring.
NACM Instructor and Student of the Year Awards
The NACM Instructor of the Year is a person who is not only passionate about sharing their hard-earned knowledge, but also challenging their students for more. The NACM Student of the Year is a person who takes the challenge of hard work, compounded with work, family, professional and civic responsibilities, head on.
Mentor of the Year
Mentor of the Year is a person who is defined as a wise and trusted teacher or guide. For some, guiding, nurturing and motivating those in need is innate.
Strength in Numbers Recognition Award NACM’s strength is in its numbers: Members are the foundation of every association. The NACM Strength in Numbers Awards honor individuals who have given so much to our association. These strong leaders have helped shape our organization, whether through service as a staff member, an Affiliate Manager or an expert outside of the membership arena.
NACM’s Graduate School of Credit and Financial Management awards the programs high achievers every year.
CCE Designation of Excellence Award
Heidi Lindgren-Boyce, CCE
The 2012 recipient of the CCE Designation of Excellence award is Heidi Lindgren-Boyce, CCE, senior credit manager for Star Rentals in Seattle, WA. As the CCE award recipient, you must be dedicated to the credit profession, committed to improving yourself through higher education and committed to making a difference.
Lindgren-Boyce has proven she is an NACM advocate by the five awards she has already received over the years from her affiliate, NACM Business Credit Services – Seattle, Alaska and Hawaii. She has served as chairman for both her affiliate and her CFDD Seattle Chapter. She serves on several affiliate committees including as the chairman of the 2011 Pacific Northwest Credit Conference and Orchid Auction Committee. She has also served several times as the chairman of her general contractors and construction industry credit groups.
As a previous NACM-National CBF Designation of Excellence recipient, Lindgren-Boyce mentors both her staff and fellow members in their pursuit of professional designations.
Mentor of the Year Award
Larry O'Brien, CCE, ICCE
The 2012 Mentor of the Year, Larry O'Brien, CCE, ICCE, is not only a mentor, but a teacher and a volunteer who encourages his staff to do the same. He is dedicated to raising the bar and exceeding expectations through continued education for himself and his staff. He believes that although the price of participation and education may be high, the rewards far outweigh the risk of making costly mistakes due to a lack of knowledge, lack of information, or a weak network.
His staff holds him in high regard, "He sets the bar: he's fair, open-minded and provides me with solid guidance I can count on," said one of his employees. His staff pays him the highest of all compliments by saying how lucky they feel to be working for such a great mentor.
O'Brien, CCE, ICCE, director of corporate credit for Potash
Corporation in Northbook, IL is a member of NACM Midwest.
Instructor of the Year Award
Duane Schwartz, CCE
Duane Schwartz, CCE, credit manager for the Tile Shop in Plymouth, MN, is the 2012 Instructor of the Year. Schwartz has fulfilled the high standards of this award by being a person who is not only passionate about sharing their hard-earned knowledge, presenting concepts and explaining the facts, but also challenging their students for more. Schwartz cares passionately about inspiring his students to learn, broaden their horizons and reach through active participation.
Schwartz is an avid supporter of the NACM organization, from recruiting students, to volunteering his time in leadership roles for the organization. He was the first to volunteer to fill the position of CAP and ACAP instructor for his affiliate, Forius. Schwartz has enhanced the CAP class by building an online community for students to interact with the instructors and network with one another. He also teaches Principles of Business Credit.
Schwartz is active with CFDD Twin Cities, having served on its board of directors, as well as on the NACM National Board of Directors.
Student of the Year Award
Jason Sanborn, CBA
Jason Sanborn, CBA, accounts receivable manager with J.H. Larson Company in Plymouth, MN is the Student of the Year. As his affiliate, Forius, said, Sanborn "is the epitome of an emerging credit professional." He was an active participant in CAP classes and quickly became a leader to the other students.
Sanborn attended his first NACM conference in 2009. Since then, he successfully completed each of the three CAP classes in 2010 with the highest marks, attained his CBA designation in 2011 and participates in an affiliate committee, as well as forums and groups. He plans to continue his education to attain his CBF and CCE designations.
NACM and the National Honors and Awards Committee congratulate this year’s national award recipients!
O.D. Glaus Credit Executive of
Val Venable, CCE
NACM's second O.D. Glaus Credit Executive of Distinction is Val Venable, CCE, director of credit at Ascend Performance Materials in Houston, TX. Val is a long-time member of NACM who believes in education and commitment. This belief began when she attended her first Credit Congress in 1991 as a member of NACM Connecticut. Determined to never again be among those sitting when credential holders were asked to stand, she began her pursuit of the CCE designation, which she successfully completed by 1992. Now fully committed, she completed the NACM Graduate School of Credit and Financial Management in 1994.
Venable's service to NACM has included attendance at more than 80 seminars, as panelist at several Credit Congresses and speaker at CFDD National and All South conferences. She also served as NACM Chairman for the 2001-2002 term.
Venable has been a go-to expert on bankruptcy and bankruptcy reform for the NACM Government Affairs Committee for the past decade and has testified before the U.S. Congressional committee on behalf of NACM. She has also co-chaired an American Bankruptcy Institute committee on NACM's behalf.
Venable currently serves as a board member with NACM of South Texas in Houston. The June issue of Business Credit featured Val's member profile on the announcement of her selection as the O.D. Glaus Credit Executive of Distinction.
Karol Saito, CBA
Karol Saito, CBA is this year's CBA Designation of Excellence award winner. This award recipient sets an example for all who want to begin their pursuit of higher education and professional certifications. These role models work tirelessly to complete courses, take exams and contribute to their local affiliate and CFDD chapter.
As a member of NACM Inland Northwest, Saito has demonstrated her commitment to the profession. She has belonged to several industry credit groups, and has served as chairman of her affiliate's subs and supplier group. She has also served on several affiliate committees, guiding some of them in the role of chairman, and is currently serving on the NACM Inland Northwest Board of Directors.
Saito earned her CBA designation and has gone on to share her knowledge by serving as the instructor or speaker for several seminars. Her affiliate describes her as the go-to person for mentoring on issues like lien rights and security agreements.
Saito is the credit manager at Rolled Steel Products, Inc. in Spokane, WA.
CBA Designation of Excellence Award
D'Ann Johnson, CBF
D'Ann Johnson, CBF was presented with this year's CBF Designation of Excellence award. She is the credit and collection manager at Roofers Supply, Inc. in Salt Lake City, UT. Johnson has served on several committees for her affiliate, NACM Business Credit Services – Salt Lake City, and has advanced to the position of committee chairman. She has also served as the chair of their Intermountain Credit Education League, and is currently chair of the building related suppliers group.
Johnson earned her CBA designation in 2005, followed by her CBF designation two years later. She is now working toward her CCE designation. Not stopping with her own advancement, through her encouragement and support, several of her staff have obtained their designations and attend local seminars and classes.
Honors & Awards Archive
Alice M. H. McGregor Award of Exceptional Achievement
Phyllis Truitt, CCE /2011
Named in honor of one of NACM’s most distinguished leaders, the Alice M.H. McGregor Award recognizes an individual whose creative approaches and consistently high performance benefit and sustain his/her company, NACM affiliate, NACM-National and the business credit profession at large. The 2011 McGregor Award recipient, Phyllis Truitt, CCE of Evansville, Indiana, is well known for actively supporting NACM initiatives, regardless of size and scope, with verve and tenacity.
Among her many leadership stints within NACM, Truitt served as chairman of the NACM-National Board of Directors in 2009-2010. She also was a member of the FCIB Board of Advisors and served on and subsequently chaired the CFDD National Board of Directors. “Phyllis simply doesn’t need to ‘hold’ a position to be passionate about NACM, CFDD or FCIB. Phyllis believes in the mission and vision of NACM. She’s passionate about credit and the important role credit plays within every business,” explained NACM-National Chairman Kathleen Tomlin, CCE.
Prior to her retirement in 2010, Truitt was the director of credit and collections for Atlas Van Lines. She earned a business degree from the University of Southern Indiana in 1983. Truitt has authored several educational programs and one training manual, and continues to lead programs at NACM affiliate and CFDD chapter seminars and conferences. Additionally, she is a well-known advocate and mentor for the profession. Truitt was named the CFDD Distinguished Member in 1993 and the NACM-National Credit Executive of the Year in 2002. She also received CFDD’s highest honor, the Marilyn Daugherty Spirit Award, in 2006. Truitt now leads the Board of Trustees for NACM’s Scholarship Foundation.
Dawn Wallace Cook, CCE /2010
As the 2010 recipient, Dawn Wallace Cook has earned her peers' highest regard and respect based on her impeccable record of service to the NACM organization. In the NACM lexicon, the concept of leadership is synonymous with Dawn Wallace Cook, who has generously shared her knowledge and expertise on the local, regional and national levels. Quite simply, if a volunteer is needed for a project or assignment, regardless of scope and/or length of commitment, Wallace Cook is willing and available to dive in with enthusiasm and unwavering support.
Wallace Cook is among a select group of women who have led NACM-National. During her tenure as chairman in 2004-2005, she oversaw the reworking of the Board of Directors' composition: managers from NACM Affiliates were added to the group in order to maintain open lines of communication and to forge an enduring partnership between the National office and its affiliates. Wallace Cook's "strong leadership skills empowered her to successfully lead the National Board" through this groundbreaking change.
With an eye on the future, Wallace Cook remains an active presence; she is, in fact, running to retain a seat on the NACM Great Lakes Region Board of Directors, on which she has been serving since the early 1990s. The National Association of Credit Management warmly congratulates Ms. Wallace Cook on her receipt of the distinguished Alice M. H. McGregor Award for 2010.
Stan DeGroot, CCE /2009
Stan DeGroot, CCE, has earned the highest regard and respect from his peers based on his tireless and visionary service to the NACM organization.
DeGroot is the region controller and operations manager for WESCO Distribution, Inc., in Phoenix, Arizona. In addition to his professional responsibilities, DeGroot continues to provide his brand of quiet, thoughtful and effective leadership and has graciously taken on NACM’s toughest projects—while working to understand the situation at hand and building a consensus on how to proceed.
As a mentor and well-regarded speaker, DeGroot is always giving back to the credit profession. Upon presenting the McGregor Award to DeGroot at the 2009 Credit Congress, current NACM-National Chairman Dave Beckel, CCE, noted, “People simply meet Stan’s standards and expectations because he inspires them to do more than they can, to reach deeper than they thought they could and to excel further than they ever imagined possible.”
Lowell Belk, CCE /2007
Lowell’s service to the NACM organization — locally, regionally and nationally — was tireless. Lowell served his local Affiliate, working through all of the leadership positions, serving on Committees, the Board and finally serving as Chairman of the Board. Lowell was a teacher and a mentor, speaking on the topics of credit, and bankruptcy — one of Lowell’s passions.
The people who nominated Lowell for this award really said it the best:
“I would like to believe if anyone in our profession is worthy of receiving the Alice M. H. McGregor Lifetime Achievement Award, it would be Lowell Belk. I personally have been in credit for over 20 years and he has been one of the most influential people in my career, as well as a friend. He is the type individual that always takes the time from his busy schedule to offer advice or direction in any situation imaginable. He exemplifies the type of character and class that is not found in but a select few people.”
“Lowell has been a mentor and example to many of us in the credit profession, not only in his knowledge but also his standards and ethics. He maintained a constant dedication to stay at the forefront of how technology could be used in our profession, a skill many of us lose as our years of experience grow.”
Robert M. Healy, CCE /2004
The 2004 award recipient spent his career as a credit and finance professional. His list of professional and personal accomplishments includes many years of teaching and mentoring upcoming credit professionals. You could not stand in a room with him without the conversation turning towards the value of learning and continuing adult education. He taught credit and finance through classes, seminars, numerous lectures and panels. He taught just as often, one on one, as a mentor and friend.
He served tirelessly on committee after committee, council after council and board after board. He held leadership roles in the National Association of Credit Management, the Credit Research Foundation, the National Chemical Credit Association, the NACM Chicago Midwest Credit Management Association, the National Agricultural Chemical Credit Association, the New York Petroleum Credit Group, Producers Credit, and FCIB. He served in an advisory capacity to Dun and Bradstreet and Congressman Henry Hyde of the state of Illinois. He is NACM’s honorary lifetime member, as a Past National Chairman of the Board.
As the NACM Chicago said in one article and on a plaque given to him in his honor, “With Gratitude from 50 years of colleagues.”
Donald F. Conklin / 2001
For only the third time, the National Honors and Awards Committee chose a member of the credit community on which to bestow this award. The National Honors and Awards Committee proudly recognized Donald F. Conklin as the 2001 recipient of the Alice M.H. McGregor Award.
Don Conklin is the President of NACM Business Credit Services (formerly known as NACM Western Washington-Alaska) in Seattle. His career with NACM has spanned more than thirty years. Mr. Conklin, the 1994-1995 Secretarial Council Chairman, is a vigorous proponent of continuing education, each year sponsoring the Orchid Fundraiser on behalf of Alice McGregor. His self-effacing dedication to NACM locally and nationally has earned him the praise and respect of the NACM membership and his colleagues across the country.
Jim McIntyre, CCE / 1998
The 1998 Alice McGregor Award recipient is James A. McIntyre, CCE. Having earned his CCE designation in 1992, Jim shares a lifetime of knowledge and experience in credit, acting both as a local and national instructor for NACM. He is a mentor for hundreds of credit professionals working their way through the National Certification Program. He served as the 1996-97 NACM National Chairman of the Board. He further supports NACM National through his extensive committee work.
Jim has been a member of the Forius (formerly NACM North Central) Board of Directors as well as a vigorous supporter of their educational programming. Jim raises the standard for participation, education and professional conduct for all who follow.
O.D. Glaus Jr. CCE / 1996
O.D. Glaus, Jr., CCE was honored as the first Alice McGregor Award recipient in May 1996. O.D. epitomized the spirit of the Award. He is a graduate of Vanderbilt University, with bachelor’s and master’s degrees. He served in both the European and Pacific theaters in World War II. After this four year’s of military service, he began his business career as a university instructor and then went on to work at Genesco, starting a 50 year relationship.
O.D. was the Chairman of NACM National from 1971-1972. He, along with a small group of his peers, organized the first NACM Legislative Conference. He was also instrumental in the development of the Certified Credit Executive designation, NACM’s highest professional certification. For his endless service locally and nationally as an instructor, committee member, board member and advisor, O.D. was awarded the 1990 National Credit Executive of the Year Award.
He is described as a true gentleman who is held in the highest esteem by his colleagues and the Association.
Welcome to our archive of award recipients.
O.D. Glaus Credit Executive of Distinction Award
formerly known as the National Credit Executive of the Year Award
Val Venable, CCE / 2012
Michael Puccinelli, CCE / 2011
David Beckel, CCE / 2010
David Watson, CCE / 2009
George Schnupp, CCE / 2008
Curt Rothlisberger, CCE, CICE / 2007
Gary White, CCE / 2006
Leslie Reedy, CCE / 2005
Lloyd Riffer, CCE / 2004
Ronnie Archer, CCE / 2003
Phyllis Truitt, CCE / 2002
Mark Borofsky, CCE / 2001
Dawn Wallace Cook, CCE / 2000
Marjorie Dyrnes, CCE / 1999
Thomas Shimko, CCE / 1998
Jack Clark, CCE / 1997
Betty Wysocki, CCE / 1996
LeeAnn Garrington, CCE / 1995
Jack Tobin, CCE / 1994
Karol Saito, CBA / 2012
Kathy Antoine, CBA / 2011
Mary M. Reschke, CBA / 2010
Erin Doll, CBA / 2009
Patty Fullmer, CBA / 2008
Mary Moore, CBA / 2007
Cindy Jaeger, CBF / 2006
Ernie Daigle, CBA / 2005
Shane Inglesby, CCE / 2004
Mary "Terri" Downing, CBA / 2003
Kathy Hicks, CBA / 2002
Kim Sizemore, CCE / 2001
Brett Hanft, CBA / 2000
Kevin Burke, CBA / 1999
D'Ann Johnson, CBF / 2012
Donald Kruggel, CBF / 2011
Michelle A. Cleaver, CBF / 2010
DeAnna Stock, CBF / 2009
Cynthia Jaeger, CBF / 2008
Janae Jeffs, CBF / 2007
Lourdes Mulligan, CBF / 2006
Barbara Davis, CBF / 2005
Mary Alice Campbell, CBF / 2004
Laurie Farvour, CBF / 2003
Janis Lucas, CCE / 2002
Heidi Lindgren-Boyce, CCE / 2001
Robin Ashburn, CBF / 2000
Kay Erbes, CBF / 1999
Heidi Lindgren-Boyce, CCE / 2012
Shera “Sheila” Roames, CCE / 2011
Barbara A. Condit, CCE / 2010
Toni Drake, CCE / 2009
John Jaeger, CCE / 2008
Paulyne VanderSloot, CCE / 2007
Valerie Venable, CCE / 2006
Kevin Burke, CCE & Posthumous recognition of Jeris Baldwin, CCE / 2005
Eddy Sumar, CCE / 2004
Jeff O'Banion, CCE / 2003
Kim Lancaster, CCE / 2002
Sherry Wood, CCE / 2001
Patricia Fenn, CCE / 2000
C. Edward Frermann, CCE / 1999
Larry O'Brien, CCE / 2012
Gwendolyn Stroops, CCE / 2011
Shane Inglesby, CCE / 2010
Connie Steed, CCE / 2009
Phil Klikas, Ph.D. / 2008
Carolyn Pavlovsky, CCE / 2007
Alice White, MCE / 2006
Jeff O'Banion, CCE / 2005
Bonnie Snider, CCE / 2004
Linda Bost, CCE / 2003
Leslie Reedy, CCE / 2002
Betsy Paul, CCE / 2001
Duane Schwartz, CCE / 2012
Gwendolyn Stroops, CCE / 2011
Ronald A. Sereika, CCE, CEW / 2010
John R. Zummo, CCE / 2010
Debie Wangsgard, CCE / 2009
Susan Lujan, CCE / 2008
John Jaeger, CCE / 2007
Cliff Gladys, CCE / 2006
Jim Montague, CCE / 2005
M. Leigh Johnson / 2004
Joanne Simone / 2003
Walt Jensen, CCAE / 2002
Pamela Vandivier, CCE / 2001
Jim McIntyre, CCE and George Schnupp, CCE / 2000
Dr. George Gallinger / 1999
Jason Sanborn, CBA / 2012
Shane Norman, CCE / 2011
Beth Voecks, CBA / 2010
Krista Miller, CBA / 2009
Julie Putman, CBA / 2008
Barbara Mackay / 2007
Joyce Williams, CBF / 2006
Marianne Maddox, CBA / 2005
Lori Morrison, CBF / 2004
Jeremy Keenan, CBA / 2003
Luzia Hamlin, CCE / 2002
Tamara McCourt, CCE / 2001
Eddy Sumar, CCE / 2000
Nancy Strader, CCE / 1999
Mike Brittain, CAE / 2008
Chuck Monson, CCE & Phyllis Truitt, CCE / 2007
Dick Kaufman, CAE, Sheryl Mott, & Logan Bagley, CCE / 2005
Mary Hartfiel, Wanda Borges / 2004
G. Gallinger, Betty McDonald, Bruce Nathan / 2003
Lloyd Eichorn, CCE / 2007
Norman Cowie, CCE / 2006
Michael Dennis, CBF / 2005
Jerry Drake, CCE & Norman Taylor, CCE / 2004
Eddy Sumar, CCE / 2003
Tamara McCourt, CCE / 2002