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Our Purpose
Since it was founded in 1936, the primary purpose of the International Utility Group is to create an educational atmosphere for utility credit professionals where they can learn new strategies to increase cash flow and reach a higher level of effectiveness in the handling of delinquent accounts. The International Utility Group is second to none in creating an environment where utility representatives can increase their knowledge; where free and informal discussion and the exchange of credit experiences among industry peers is welcomed; where confidentiality is assured and where networking is encouraged to promote long term business and personal contacts among utility industry peers.
WHO IS WELCOME
Any employee of a Gas, Electric, Water,
Cable or Telephone utility.
WHAT WE DO
Present an industry specific educational program
at the annual NACM Credit Congress focusing upon:
- Techniques to improve productivity, cash flow and the reduction of collection costs and the improvement in all collection performance areas (bad debt, write-offs, DSO, etc.).
- Identification of technology and resources available to the utility Credit & Collections professional.
- The effective integration of the credit and collection process with other business operations.
- Economic trends and outside factors affecting collection performance.
- Updates on legal and legislative matters impacting upon utility collections.
- The open discussion of industry trends, issues and challenges.
Conduct a Strategic Planning Forum each Fall to discuss industry issues and trends, and develop a forward thinking Industry Day program for the annual NACM Credit Congress.
Issue a Utility Group Newsletter twice per year featuring articles by utility credit professionals.
Administer Industry Surveys and distribute results.
Promote constant Networking and Communication between
members.
©2008 National Association of Credit Management
National Association of Credit Management
8840 Columbia 100 Parkway
Columbia, Maryland 21045-2158
Phone: 410.740.5560