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Collections
NACM Affiliated Association Collection Departments
collect your past due accounts, large or small, as quickly as possible.
NACM Collection Departments are firm, but fair, with your customers,
with the primary objective to collect your money. Usually, the first
step after the account is placed is to notify your debtor and make
an immediate demand for full payment. The intensity of the phone
calls increases if payment is not made. If direct personal contact
is appropriate, NACM Affiliates have many resources, including the
ability to draw on a nationwide network of Affiliates - with offices
located throughout the nation. When necessary, NACM Affiliates will
forward an account to one of the bonded attorneys in its tried and
proven network. NACM Affiliates exhaust all collection possibilities
before recommending litigation to you. All funds collected are placed
in separate trust accounts. NACM Affiliate collection services include:
To find an Affiliate in your area that offers
these services, click
here
Letter Services:
Pre-collect Letter Service: Many NACM Affiliates
will send two or three effective, money-producing letters, usually
ten days apart, to a past-due customer. Each letter is progressively
stronger and stresses the importance of paying before the account
is assigned for collection. If the debtor fails to respond during
the pre-collect period, the account automatically receives immediate
action service.
10-day Demand Service:
This tool firmly, but tactfully, gives the
past-due customer a final notice to pay in full by a specified date.
If the debtor fails to respond, the account automatically receives
immediate action service.
Action and Litigation:
Immediate Action Service: When fast results
are needed on a problem account, Affiliate collection services are
a trusted choice. The experienced Affiliate collection staff uses
professional techniques to effect collection. If the debtor fails
to respond or is uncooperative and further action is required, the
account is forwarded to the Litigation Service. If the debtor is
outside of your service area, the account may be forwarded to an
NACM Affiliate or attorney in the debtor's area.
Litigation Service:
A professional litigation staff will provide
expert attention to all delinquent accounts. If the debtor is in
the same geographic area as the creditor, an asset search is conducted
to determine the feasibility of litigation. When the services of
an Affiliate or an attorney are required for a debtor outside of
the creditor's service area, noncontingent suit fees and costs must
be advanced by the creditor.
Status Reports:
Keeping you informed of activity on the account
assigned, with periodic status reports, is another feature of the
collection process. In the event the account is in litigation, you
will be informed of any meaningful activity. Status reports on specific
accounts are always available upon request.
Through the national network of Affiliates,
NACM provides effective and efficient collection services throughout
the United States and the world. Collection efforts by NACM Affiliates
are tailored to your unique needs, to ensure timely recoveries and
enhanced cash flow. Collection services offered by NACM Affiliates
are cost effective and results oriented.
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©2008 National Association of Credit Management
National Association of Credit Management
8840 Columbia 100 Parkway
Columbia, Maryland 21045-2158
Phone: 410.740.5560
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