"My Salesman Did What? How Can I Fix It?"


General Information

Time: 3:00 - 4:00 pm EST
Cost: $219.00

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Sometimes sales has a mind of its own, and can say or do things that impact future collection efforts. Come learn how to work with sales to limit risk and still get the deal done. We will discuss practical tips and tricks to get salesman to (1) buy in to your overall credit strategy, (2) get the proper customer paperwork, and (3) keep the credit department and the customer in the loop.



Rebecca Hicks, Esq.  represents owners, contractors, architects and suppliers in a broad range of construction related matters. She has litigated construction defect claims as well as other construction contract issues. She routinely aids clients in perfecting or disputing mechanics' lien claims and federal and state payment bond claims. Rebecca assists clients in drafting, negotiating and interpreting terms of construction contracts and releases. She regularly writes and speaks on a variety of construction related topics.

Rebecca frequently represents financial institutions and other creditors in lawsuits based on promissory notes, guarantees and unpaid accounts. On a regular basis, she obtains judgments for creditor clients without trial, and is able to overcome most common debtor defenses, including usury claims. Rebecca looks for unconventional ways to add liable parties and get to hidden assets. Additionally, she often counsels creditor clients to ensure compliance with federal and state debt collection regulations before litigation.

Rebecca also regularly represents commercial landlords in lease related litigation, including breach of lease, lease interpretation and forcible detainer actions.

Rebecca has significant experience in post-judgment collection proceedings, including garnishments, turnover actions and post-judgment depositions. She works with judgment creditors to identify hidden assets and pursue unconventional legal theories to increase collectability.


Handouts | Evaluation



On Demand Webinars

NACM offers digital audio replays of our past webinars. The webinar prices are $249 for 60-minute webinars and $299 for 90 minutes. 

Click on the webinar title below to order access to its digital replay and the handouts provided by the presenter. Within one business day after submitting your order, we will e-mail the information necessary to access the replay.

Analyzing Financial Statements

February 9, 2015
Presenter: Ron Sereika, CCE, CEW

Guaranties: Using Them to Your Advantage

January 28, 2015
Presenter: Deborah Thorne, Esq.

Credit Applications in a Digital World

January 14, 2015
Presenter: Jeff Cohen, Esq. & Seth Van Aalten, Esq.

How to Add Value to Your Business as a Credit Manager

January 11, 2015
Presenter: Leonel Torrejon, ICCE

Fortifying Your Credit Foundation: Getting Ahead of the Next Bankruptcy Superstorm

December 8, 2014
Presenter: Jeff Cohen, Esq. & Seth Van Aalten, Esq.

My Salesman Did What? How Can I Fix It?

November 12, 2014
Presenter: Rebecca Hicks, Esq.

Optimizing Accounts Receivable Management

November 3, 2014
Presenter: John Salek

Accurately Forecasting Cash

October 27, 2014
Presenter: Ron Sereika, CCE, CEW

Leggo My Alter Ego! What You Need To Know About Piercing the Corporate Veil

October 22, 2014
Presenter: Karen Hart, Esq.

Developing an Internal Credit Scoring System - Best Practices

October 8, 2014
Presenter: Vernon Gerety, Ph.D.

The Multiple Uses of Credit Applications

September 10, 2014
Presenter: Bruce Nathan, Esq.

You Asked For It; You Got It...NOW What Do You Do With That Financial Statement? (2 Hours)

August 16, 2014
Presenter: Toni Drake, CCE

Are You Perfected? Perfecting your UCC Lien Rights

August 6, 2014
Presenter: Karen Hart

UCC's: The Financial and Psychological Advantages of Being a Secured Creditor

July 23, 2014
Presenter: Chris Ring

Bankruptcy for Beginners (2 hours)

July 14 & 16, 2014
Presenter: Deb Thorne, Esq. 

The Target Data Breach: Lessons Learned from the Largest Data Breach in History and the Importance for the Credit Professional

May 14, 2014
Presenter: Ron Clifford, Esq. & Rudet Fountain

Liens and Bonds: Taking Advantage of Your Rights and Avoiding Write Offs

May 7, 2014
Presenter: Chris Ring

Innovation in Credit & Finance

March 15, 2014
Presenter: Bob Karau, CICP

To Surcharge Or Not To Surcharge, That Is The Question

March 12, 2014
Presenter: Ron Clifford, Esq. & Rudet Fountain

Avoiding a Bankruptcy Train Wreck: Identifying and Responding to Troubled Customers Headed Towards Bankruptcy

February 19, 2014
Presenter: Bruce Nathan, Esq.

Key Ratio Analysis: Calculating the Numbers Correctly!

February 3, 2014
Presenter: David Osburn, CCRA

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of Credit Management

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Columbia, MD 21045
Phone: 410-740-5560
Fax: 410-740-5574

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